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Terms and Conditions
Design alterations
Should there be a change of direction or new concept that differs from the initial brief, additional fees will be payable according to time/materials involved. Identity Creative will notify you immediately of this and additional quote/s will be provided.
Authors corrections
Any text supplied to Identity Creative should be proof-read and approved by the necessary parties. Additional fees will be payable if more than one set of corrections need to be made unless your quote states differently.
Identity Creative will notify you immediately of this and additional quote/s will be provided.
Additional fees will not be payable for errors made by Identity Creative during the design process.
Copyright
In accordance with the Australian Copyright Act (1968), 'licensing of copyright is subject to a mutual agreement made between client and designer'. Copyright will remain property of Identity Creative till such time an agreement is in place. As part of Identity Creative's terms of business, the copyright licence is automatically released to the client on receipt of final payment for the commissioned work. Identity Creative reserves the right to use all artwork produced for the purposes of promoting Identity Creative in print, publication or website.
Make-up files
Any make-up files or Photoshop files created for a specific job are considered to be the 'intellectual property' of Identity Creative. An additional fee will be payable if usage of make-up files is required by the client or their suppliers.
Artwork on CD
If any client artwork is required on CD, an administration fee of approx – $40 plus courier/postage will be payable.
Visuals
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Print Design – All visuals of progressive development will be emailed to the client as a PDF file. Please be aware that all monitors display colour differently. To ensure that the colour is correct, it is highly recommended that the client views a colour matching book or the final proof supplied by the printing company.
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Website Design:
All visuals of progressive development will be either emailed to the client as a JPEG or PDF file, or displayed using a private URL that is not visible to the general public.
Approval
Whilst every care will be taken, no responsibility will be accepted by Identity Creative for errors found after final approval by you the client.
An artwork approval must be emailed to Identity Creative before final artwork is sent to the client, printer or uploaded to a server.
Design credit
Identity Creative reserves the right to discreetly place the design credit shown below on any appropriate artwork.
Design by: www.identitycreative.com.au
This will never be done to business stationery and will most likely be placed on documents like brochures and reports or a website home page.
Payment
A deposit must be made according to the terms stated before design work commences. The remaining amount is payable on completion before the final design is sent to the client, printer or uploaded to a server.
When a project extends 30 days past the commencement date, Identity Creative reserves the right to issue you with a 'progress payment' invoice.
Payment methods
All invoies will be emailed to the client as a PDF file.
Invoices can be paid by:
Cheque:
Please make cheques payable to Identity Creative
Send cheques to:
Identity Creative – Level 1 Suite 3/ 262 Racecourse Rd. Flemington VIC 3031
Direct Deposit (preferred):
When paying your invoice by direct deposit, please send an email to admin@identitycreative.com.au to confirm that the payment has been deposited into our account.
Please note that Identity Creative's bank account details are located at the bottom of your invoice.
Email communication
The information contained in emails may incorporate certain intellectual property, which is the confidential property of Identity Creative. Emails may not, in whole or in part, be divulged to any party without the prior written consent of Identity Creative. The recipient acknowledges that the sender is unable to exercise control over the content and information contained in transmissions made via the internet. The sender hereby excludes any warranty as to the quality or accuracy of any information contained in email messages and any liability of any kind for the information contained in it, or for its transmission, reception, storage or use in any way whatsoever.
Privacy policy
Any information collected by Identity Creative will be used solely for our own marketing and promotion purposes. It will not be sold to any third party.
Acceptance
By paying your deposit, it is understood that you have agreed to all of Identity Creative's Terms of Business listed on this page.
If you are unsure about or would like to amend any item listed on this page, please contact us immediately.
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